You can control the new SimpliSafe2 Base Station settings online, when you subscribe to our new no-contract plan: 24/7 Total Monitoring Plan + Online Command. For just $24.99/month you’ll have remote control of your security system from anywhere in the world. All you need is internet access (upgrading to the new service plan is entirely optional).
Online Command gives you the power to:
- arm/disarm your system
- name sensors and PIN’s
- add/remove sensors and change their settings
- check the status of your alarm and all sensors at all times
- and more!
Did you forget to set your alarm system?
That’s not an issue anymore with online command
What Sensor triggered that alarm?
With online command you can name your sensors. That way you can easily identify which one was triggered, is open or that you’d like to change settings for.
Ever wonder if someone is snooping around your private stuff?
Wonder no more with our new Secret Alerts! The SimpliSafe2 has a new setting for Entry and Motion Sensors called “No alarm—sms/email alert only.” When sensors on this setting are triggered, you’ll get a Secret Alert! letting you know about it, but your alarm system will remain quiet...no alarm is triggered.
This is a great setting to use for protecting jewelry boxes, the closet in your master bedroom, file cabinets, or drawers holding sensitive or private materials. Parents will find it useful for protecting the liquor cabinet and ensuring they are aware of anyone accessing medicine cabinets where powerful and dangerous prescription drugs are often stored.
Want to give someone access to just a portion of your home for a short while?
On occasion you might want to give someone access to a portion of your home (a shed, entryway, or garage) without needing to disable your entire alarm system, giving them unnecessary access to the rest of your home. You may want to do so for just a small window of time.
Do it with Online Command!
You’ll have the ability to change any sensor setting remotely from anywhere that you have an internet connection. Just select the Entry Sensor or Motion Sensor you’d like to disarm and change its setting to “No alarm—sms/email alert only.” The sensor won’t trigger an alarm, but you will get a Secret Alert! letting you know when your guest has arrived and triggered the sensor.
Coming Soon: Fire, CO, Freeze and Flood Monitoring
Throughout this year, SimpliSafe will be releasing new sensors. Once they are available this plan will include 24/7 monitoring for fires, floods, carbon monoxide, and freezing temps.
Upgrade Offer for Current Customers
For a limited time, SimpliSafe customers have exclusive access to the new SimpliSafe2. All customers interested in upgrading to the new SimpliSafe2 Base Station platform can redeem their $100 upgrade offer online. Upgrading is completely optional. We will still be selling, supporting and servicing our original system.
When we launch the new system to the general public we will offer two models: the original SimpliSafe starting at $199.99 and the SimpliSafe2 starting at $299.99. This SimpliSafe2 is a new product line, and the Base Station is $100 more expensive. This is the cost of the $100 upgrade. We are replacing your Keypad and a USB Keychain Remote free of charge.
We are offering this upgrade path for current customers so that you won't be purchasing the new system outright, just paying the price difference. The new system is a new set of hardware with much greater functionality. The upgrade offer is to make sure we are not penalizing our current customers who would have purchased the more fully featured $299.99 version if it was available at the time of their purchase. You do not need to upgrade your system, as we will continue to sell and support both. If you would like this new product, you can upgrade simply by paying the price difference between the product you have already purchased, and the new product we're making available.
All of your original sensors will work with the SimpliSafe2 Base Station including any: Extra Keychain Remotes, Panic Buttons, Entry & Motion Sensors. Learn more about this offer on our Upgrade offer post here.
Throughout this year? We
Throughout this year? We heard that last year, but we are still waiting. Can we have an ETA for glass break, fire sensors, and others? Throughout the year is pretty vague.
What measures have been taken
What measures have been taken to prevent intruders from entering the system and accessing the alarm settings via this new web portal feature?
@ ih8h8rz Thanks for posting!
@ ih8h8rz
Thanks for posting! We've taken multiple security measures on the service, hardware, and software levels to protect against any unauthorized signals being sent to the Base Station. That said, your best protection is keeping your account itself secure. Be sure to use strong passwords, change your password regularly, and never use the 'Save My Password' feature from a browser you use to log into your account.
Ryan K.
SimpliSafe Buglar Alarms
the new system seems to be a
the new system seems to be a nice upgrade. as others have said, we are looking forward to the other new sensors. also, i'd guess most of us would acess the new online features from our smart phone. how about an app for iphone and other mobile platforms. kinda old technology going to a web portal.
forgot to mention..... it
forgot to mention.....
it would be nice to have a confirmation that the system has been disarmed on the remote. that way you can shut it off outside with out having to go in the house and enter in other protected areas.
* You've stated that the new
* You've stated that the new hardware has a stronger signal.... What is the effective distance from the keypads to the Base Station? Does this change much through 1 or 2 walls (i.e., house and garage)?
* When the base station is tucked away, it can't be heard from all of the likely keypad sites. Is there any provision for a remote speaker (so that the voice commands can be heard)?
* If I upgrade the hardware but don't upgrade to the "new no-contract plan: 24/7 Total Monitoring Plan + Online Command. For just $24.99/month", will my monitoring costs remain at $19.99 ($15.99 + $5.00 for the text notifications)?
* Will the “Secret Alert!” Setting for Entry and Motion Sensors work with my existing $19.99 plan?
Web portal access may be
Web portal access may be older technology than i-phones but many of us do not use and do not want "mobile platforms"--we use the internet, so If you add i-phone access make it in addition to web access.... in particular, retired people with two homes, who are a major customer base for you, do not use i-phones, that's a young person's technology.
Goneyea has great questions.
Goneyea has great questions. I'm especially interested in finding out about using the new features of Simplisafe 2 if you DO NOT upgrade your existing monitoring plan. I have the $19.99 a month one too. What features are available with that plan?? What features are NOT available unless you upgrade to the 24/7 Total Monitoring Plan for $5 more?
I am currently paying $20 -
I am currently paying $20 - monitor + SMS.
Will this new Total Monitoring Plan + Online Command, which $24.99/month, will have the SMS notification service, so I don't have to subscribe the extra $5 plan?
Thank you Ryan, I appreciate
Thank you Ryan, I appreciate the response. Still, this one is a big concern of a lot of users. Every report shows that hackers are beginning to focus on mobile devices, like smartphones, in addition to regular computers. It's therefore only a matter of time before keystroke loggers are installed on phones, and user names/passwords are then stolen. At that point, the criminals will be able to remotely view your cameras (seeing from afar when home and business owners enter and exit their property) while now having the ability to turn their alarms off altogether. So, here's my question. Is it possible to completely disable the ability to remotely TURN OFF the alarm? I'm all in favor of remotely turning ON an alarm, but upgrading will not be my option if I cannot disable the remote TURN OFF feature at the factory setting level. It's just too big a risk when the name of the game is all about security. I love your product, and all of the other new features, and I remain encouraged by your history of listening to your customers' concerns. Thank you.
If I upgrade to the new
If I upgrade to the new system, does my monthly fee increase from $19.99 per month to $24.99 per month? A few people have asked this question, but I have not seen a reply. Thank you.
According to
According to http://simplisafe.com/blog/new-wireless-home-security
We don't have to change the monitor plan unless we want the new features.
What about your alarm monitoring plan? How will that be affected?
Customers upgrading to the new SimpliSafe2 have 2 options.
1. You can keep your current service plan, and enjoy SimpliSafe2's greater sensor capacity, increased settings flexibility (like the instant trigger setting), and the option to have multiple Keypads.
2. To get the most from your new SimpliSafe2, you can upgrade to the new Total Monitoring Plan featuring Online Command.