Customer Story Series: Apartment Security for a Daughter

Introducing the SimpliSafe Customer Story Series. Everyday at SimpliSafe we have the pleasure of making people safer. Hearing the relief in the voices of our customers, who have been the targeted by burglars, is especially rewarding. We have lots of stories to share so we are selecting some to highlight our wonderful customers and give you a peek into our everyday at SimpliSafe.

Setting: Mother purchases SimpliSafe 1500 Apartment Security System for her daughter whose apartment was broken into. Daughter lives alone.

Cast of Characters: SimpliSafe Customer Representative, Alex of Cambridge, Mass

Customer and Concerned Mom: Sandra H. of Minneapolis, MN

Alex: Why did you get SimpliSafe?

Sandra: My daughter was just broken into and I said, alright lets get you set up with an alarm.

Alex: I am sorry to hear that. Was she at home?

Sandra: No, thank god, she was volunteering at the clinic with us.

Alex: I'd like to point out that the system does have a Panic Button, so that ever happens while she's at home, she can alert our Emergency Monitoring Center that she's in trouble.

Sandra: I noticed that on the site. And let me tell you, I am sure she’ll keep that Panic Button right next to her.

Alex: Cool. I am glad you found us. So, how did you find us?

Sandra: I just did a search on google for apartment security systems and your company came up. I looked at you and thought, “this is just great”. This gives her and me a lot of peace of mind. Oh, It’s just great because now when she moves to a new apartment, she can take it with her.

Alex: Yup and we don’t charge any fees for a location change, or termination or activation. It’s just $14.99 and that’s it.

Sandra: Oh, you guys are great.

THE END

Got a story to share? Send us a video, email, blog post, anything! We’ll include it in our series.

HAPPY HOLIDAYS!!