Notes from the SimpliSafe Studio: our blog

Quick Tip: Wireless Motion Sensors Protect Windows in Home Mode

For those of you who want to leave your Motion Sensors on during home mode to protect large windows or banks of windows, this tip is for you!

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When you install your SimpliSafe wireless security system, adhere your Motion Sensor to the ceiling facing downwards one foot from the wall to project a flat plane toward the floor.

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My Daughter was Attacked at Home: She needs a Security System Fast

For many of us home security becomes a concern after an event prompts us to consider getting protection. For parents the decision to call SimpliSafe usually comes after a burglary or home invasion has affected their child.

These are the hardest stories for us to hear, but also the calls that push us to ensure we deliver the fastest possible service. We feel passionate about protecting you and we'll jump in times of urgency to provide you and your loved ones with peace of mind.

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"SimpliSafe saved my house tonight"

A recent customer forum post reminded us of the importance of layered defense in home security. Here’s how SimpliSafe’s security system protected him:

“SimpliSafe saved my house tonight. While I was away for dinner, a burglar had entered my home through a tiny bathroom window and triggered the motion alarm. The alarm must have spooked him and he fled without taking anything. The monitoring company called and dispatched the cops, and within minutes the cops had secured my home. So I'm very thankful for that, and I believe I just recovered every penny I spent on the system. Thanks to SimpliSafe we avoided a disaster” - Harry

Our system is built to protect you with multiple layers of defense, whether you are home or away. In Away mode the system uses Entry Sensors and Motion Sensors to protect your property. When you’re home our Panic Buttons and Entry Sensors protect what matters most: you and your loved ones. Our 365/24/7 Professional Monitoring Service provides round-the-clock peace of mind.

In Harry’s case, a burglar used a window not protected by an entry sensor to gain entry, but our motion sensor caught his movements once inside. Burglars find the cleverest ways to enter a house. But no matter how creative their entry strategy, SimpliSafe has you and your home secured with our layered defense system.

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Why Our Wireless Keypad Makes You Safer

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Most wireless alarm systems have one control unit that both arms and disarms the system and also sends the alarm signal to the monitoring center. This presents an easy way for burglars to beat the system -- smash up the thing making noise, and no signal can be sent. SimpliSafe has solved this problem by creating a separate Base Station and wireless Keypad.

If an alarm is triggered, noise is initially emitted by the Keypad. Our Base Station stays muted and counts down the seconds prior to alerting the Emergency Dispatch Center of a break-in. Once the alarm signal is sent, a full siren noise is emitted by the Base Station and it's too late for a burglar to stop the signal. This important design feature led to the arrest of a burglar in Florida who thought he'd destroyed the system; read about the burglar's follies here.

You also get the added benefits of choosing where to place the Base Station for maximum discretion and the ability to mount your Keypad where it is most convenient - by your front door.

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Quick Tip: Base Station’s Blue Light Provides Your Alarm Status

By now many of you have grown familiar with the voice prompts and auditory cues your Base Station provides. Still some of you have asked: "Why is my Base Station flashing sometimes and glowing others?"

The blue light flashing visually prompts you to check your Keypad for warning details. One example is the flashing when your doors or windows are open. While the Base Station chimes once to alert you of an opening door or window, the flashing is continuous when that window or door remains open. This is particularly useful when you can't hear the chime. As one customer put it, "if I'm watching TV, vacuuming or listening to music that blue flashing really catches my attention."

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