Accidently set off my alarm and then accidently hung up on monitering center
This morning around 5 am I accidently set off my alarm. When the monitering center called on my home phone I accidently hung up on them without speaking to them at all. I figured they would call me back or my cell phone or my neighbor or something. I didnt get a call back so I spent alot of time trying to look up a number to call the sheriffs department to cancel them being dispatched to my home. I expected since no one with Simplisafe spoke with me they automatically dispatched police. I decided to wait for them to arrive and appologise. What seemed like 15 minutes later I get another call on my home phone from simplisafe and I verified my safeword with them and was told by the rep that they had not dispatched police to my home. If this was a real breakin and the intruder hung up the phone I could have been dead by this time. This really concerns me. Another thing in my alarm history it says my alarm also went off at 4:23 am. If it went off at that time I slept through the alarm and no one called me and police were never dispatched to my home.