Waive 3 day test period??
Posted August 17th, 2009 by mdominique1109
I would like like to know if i can waive the three day "practice period"? I cannot afford to have my home unmonitored which is why I purchased the system. Please tell me this is possible
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Yes, just contact customer
Yes, just contact customer support and they can activate your service right away.
If there's anything else we can help you with, please let us know.
Dave
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SimpliSafe Wireless Home Security
Live. Safely.
Hi, I called customer support
Hi,
I called customer support to have them activate my service right away (waive the practice period). The lady said she would contact the monitoring center right away, but it's over a hour and the online status under "Manager Your Security System" still says practice mode? Really need to have the place monitored before we can leave the house tonight.
Very disappointed... 8 hours
Very disappointed... 8 hours later and still no change to the practice mode.
@ ivanychang Thanks for
@ ivanychang
Thanks for posting the concern! Our representative did put you online with the monitoring service, however, the status was just not updated on your account. We manually check all information before changing the status. As of now your account reflects your current status of 'Active'.
Ryan K.
SimpliSafe Wireless Security Systems