Does system reset itself?

Hey Tom, you can set the siren time for the lowest setting, then put the system in test mode, wait for EDS to call and ask them to put you in "test mode" and then you can find out first hand if the system resets. I personally haven't tested that idea (it would annoy the people next door). So if you try this please post a reply I'd like to know this for myself. BTW you can set the siren sound to low so you don't annoy anyone living near you, just remember to change back all your settings back to where you want them. Happy Testing, Tom

Automatic reset of the alarm is a setting. For many people, it's better to manually turn the alarm back on after the police and you (or one of your contacts) has been to the home to make sure everything is okay and, if it's a false alarm, there's no ongoing source of the false alarm. For some people though the automatic reset is a nice feature. If you need any help setting this, please let us know.

Dave

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SimpliSafe Wireless Security Systems
Live. Safely.

How does one put the system in automatic reset? Where is the setting? Thanks.

I would like to know about the automatic reset as well. Thanks.

How does one put the system in automatic reset? No answer yet.

Please contact us if you would like to enable this feature.

Dave

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SimpliSafe Wireless Security System
Live. Safely.

I would like to set my system in automatic reset. I just want to be sure that it does turn back on if no-one can get there right away or they are unavailable during the same time, as this does sometimes happen. How do I do this?

@ruggieropl65

We've e-mailed you instructions on enabling Automatic Re-Arm.

Will
SimpliSafe Burglar Alarms
Live. Safely.

Can you send me the instructions to enable the Automatic Re-Arm? Thanks.

can i get an instructions to how to enable the Automatic Re-Arm? Thanks.

@johnsamuel

I've sent you an e-mail with instructions on how to enable the Automatic Re-Arm feature.

Will
SimpliSafe Wireless Security System

I would also like to know how to set it for re-arm! Thanks.

@jeffwltrs

I've e-mailed you out the information!

Will
SimpliSafe Burglar Alarm

Can you please email me the reset instructions. Thanks!

Hello. Some months ago I downloaded the update to have my alarm system reset itself when it goes off. It worked when I tested it. Tonight my dog set off the alarm while I wasn't home. I expected the alarm to reset itself and start beeping when I walked through the door, but it didn't. I put my account in test mode to test the system and it did not reset itself. Can you tell me what to do to get the system to reset itself again? Thanks!

It looks like your smart alert upgrade disabled the auto-rearm feature. Please try downloading the upgrade again to re-able. If you have any other questions, please let us know.

Dave

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SimpliSafe Wireless Security
Live. Safely.

Please email me the reset instructions. Thank you,

Thank you! It is working again.

Hello - our alarm went off for the first time tonight -- dispatch called, police arrived, false alarm (thankfully).

The event log says a motion detector was tripped. My guess is that it has to do with a heating vent near the motion sensor.

Is there any way to see, remotely, if the system rearmed itself? I don't recall setting the automatic rearm feature when I set up my system, but I changed a number of settings so it's quite possible. I am out of town so only recourse is to have a neighbor check on our place. But in the meantime I want to make sure more false alarms don't get triggered in the middle of the night (so that the neighbors will still like us in the morning).

John

@John,

You can't currently check the status of your alarm remotely -- that's a new feature we're working on releasing next year.

In any case, we always recommend that you or a friend check on your place as soon as possible after an alarm. Make sure there's no obvious cause of the false alarm (in this case) and then you can re-arm the system. If you'd like any help troubleshooting the false alarm, or adding or removing the auto-rearm feature in the future, please let us know.

Dave

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SimpliSafe Wireless Alarm Systems
Live. Safely.

Should I call the customer service to known how to enable the auto-alarm OR can the instructions be emailed.

how can i put the system in auto reset THANKS

@wendy25444

Give us a call and we can get your system set for the auto reset feature

Will
SimpliSafe Wireless Home Security

Can you send me the instructions to enable the Automatic Re-Arm? Thanks.

@ homesteadllc

If you give us a call, we would happy to help you set that up!

Ryan K.
SimpliSafe Wireless Security Systems

Can you please email me the reset instructions also to enable automatic re-arm..

Thank you!

Sir,
I am just now attempting to send initial test signal to Simplisafe. What is proper procedure for me and Simplisafe? Does the alarm siren sound in my residence? Do I turn it off by entering my pin? Do your operators still notify me and my contacts (i.e., by telephone, text, e-mail)? What do I need to do and be aware of?

Hey Sager500,
These multiple questions will be definitely answered if you carefully read the hard copy manual given with the box or you can download from support menu at the bottom of site. It is all there, however let me try few
1. Go to test mode in the key pad by following the manual, press buttons at the bottom of the motion sensors and check whether all sensors work by opening and closing each door/window and moving in front of motion sensor. Base station will give you audible signal whenever it will sense the actions. This itself is initial test signal. Pl note, in the initial three day practice mode system do send the signal to customer care but we are not notified, you get notification only after first three days once system goes in active mode. I got a call from dispatch when I tried test mode in active mode. So if you just installed and you are in practice mode, check the system but do not expect dispatch to call you
2. There is always a delay time before system triggers an alarm, you are expected to enter pin during this delay time, if you enter correctly system gets deactivated and no alarm will sound but if not then you will get alarm which will go on for four minute and despatch will call you, if you provide them with safe word it is fine else they will send cops. If it is a false alarm you can reset your base station to active mode again ( for this provide sr number of your base to customer care by sending them mail and they can guide you further)

I notice after logging in my account I have an automatic test entry although it wasn't send to my email nor text. What is this and how often does it occur? Why wasn't the alert sent to me as well? Also who is the monitoring company?

@ 648grf

Thanks for posting! The automatic test is just a simple quick data transmission sent to us from your Base Station to ensure your system is still connected. This occurs every seven days for you to keep track of the systems connection if you are not at the property. It is only sent to our servers to keep the complexity of this small test to a minimum. If you lose connection for any reason, your system will issue a 'No Link to Dispatcher' message on the keypad. If which case, the best thing to do is to contact our customer support line!

Our monitoring is done by a partner company of ours called Amcest, or Next Alarm, depending on your city and state. However, if you are looking for alarm permit information, or just looking for information specific to your area, give our customer support line a call and we will provide you with all the information you need!

Ryan K.
SimpliSafe Wireless Security Systems

hello please send me the instructions to have auto reset enabled. This would reset the system to on and disable the alarm incase no one is around?

thanks

@ roemer2k1

Thanks for posting! The automatic re-arm will reset the system to the mode (away/home) that it was in before the alarm was triggered. However, the siren would sound for the full duration before the system would reset itself. I have prepared your download and the instructions are in your email when your ready!

Ryan K.
SimpliSafe Wireless Security Systems

Will you please email me the auto reset instructions?

@ sqpk2110

Thanks for posting! The download has been created and instructions are in your email!

Ryan K.
SimpliSafe Home Security

Can instructions be emailed to me to have the auto reset feature enabled?

I would like the download as well for the auto re-arm feature, thank you in advance!

@ epaysales & gonsho7

Thanks for posting! The upgrade has been created and instructions are in your email!

Ryan K.
SimpliSafe Buglar Alarms

can you email the instruction for auto reset thanks

Why does everyone need to specifically request these type updates? Why can't they be posted in a directory with instructions and any "use these at you own....." type warnings when necessary? It would save a lot of space on the forum!!!!

@ crissy405

Thanks for posting! The download has been created and the instructions are in your email!

@ AEAvery

SimpliSafe must create a custom download to change certain aspects and features of the system. Customers can request these downloads over the phone, through email, or right here on the forums! The instructions that are emailed are how to do the download, which are the following:

1) Insert your Keychain Remote into the Base Station to make sure we have the latest data synchronized
2) Insert your Keychain Remote into your computer to launch the Easy Setup Wizard
3) From the main menu select "adjust settings" and then "advanced options"
4) Click on the "download system upgrade button"
5) When the download is complete click ‘Save Changes’, you will see a notification to sync your Keychain Remote with the Base Station. Please note: Be careful not to remove the Keychain Remote too quickly.

Ryan K.
SimpliSafe Home Security