Smoke Detectors

When will the smoke detectors be released?

I've been wondering the same

I've been wondering the same thing.

@ JTip1025 Thanks for

@ JTip1025

Thanks for posting! The Smoke sensors are due to release very soon! Additional information will be up on the website in the next upcoming weeks!

Ryan K.
SimpliSafe Home Security

I like Simplisafe but hate

I like Simplisafe but hate that you guys dangle new features (Smoke detectors/CO/Glassbreak are in the manuals and website) but can't deliver --- I've seen threads going back almost two years about smoke detectors.

A week ago you say end of fall, which is this upcoming week---now it's "in the next upcoming weeks".

I agree with amsmith74.

I agree with amsmith74. Simplisafe seems great, but release dates are passed too often for me to trust when a new feature is coming out. My strategy is to only purchase the system when it has the features you want or need, rather than purchasing it with the expectation those features will be here soon. You will most likely be left waiting far longer than you wanted and end up frustrated. I'm waiting for the smoke detectors still before I purchase, and every feature released after that will be a bonus. I'm not going to keep my hopes up for any more major additions, such as cameras, glass break sensors, appliance control, wireless locks, etc.

Simplisafe, my advice to you is to only give release dates or even estimates when you are positive they will be kept. Also keeping your users in the loop will help keep frustration and angst down. If a release date is going to be missed, rather than waiting for someone to ask if it's ready on the date, post something explaining briefly why it was missed, as soon as you know it won't be ready so we aren't waiting until the last second. I'd much rather hear about the stages of development so I can understand better how much work is left. I've seen posts from over a year ago saying cameras and glass break sensors are in the works. Now I wonder if "in the works" just means you plan on doing it... eventually.

I just called Simplisafe and

I just called Simplisafe and they told me "in the next couple months". They have had unexpected delays for the smoke detectors.

If this is correct, it can

If this is correct, it can only mean that the smoke and Co sensors failed UL testing. If that is the case, then they can't release them and you wouldn't want them to. SS, if you failed UL testing, take your time and get it right but.......
you do need to come out with a new date announcement that is your best estimate. Either you tell your customers what is going on or your customers will make it up. Your choice.

@Captain11 Thanks for

@Captain11

Thanks for posting! The sensors have certainly not failed UL testing. We are working hard to get our sensors ready for manufacture and release as soon as we can, but we have no exact release date that we can provide.

Thank you everyone for your continued support, and you can be sure we're going to release the best possible product as soon as we can!

Will
SimpliSafe Home Security

Will, If customer service is

Will,
If customer service is saying "in the next couple of months" then I repeat my previous post :

You do need to come out with a new date announcement that is your best estimate. Either you tell your customers what is going on or your customers will make it up. Your choice.

@Captain11 Thank you again

@Captain11

Thank you again for posting! You'll certainly be first to know when we do have a release date, and I hope in the mean time you don't intentionally provide false information as you suggest here -- that's exactly what we're trying to avoid!

Will
SimpliSafe Home Security

I said "if". I as others

I said "if". I as others will see what January brings.

Ryan, currently my smoke

Ryan, currently my smoke detectors in my home are powered by AC, have the usual battery backup, and are linked together. Meaning if one goes off, the rest of them do.

Can you provide any information as to what a typical deployment of the SimpliSafe smoke detectors would look like? Would I replace /one/ of my current detectors with a SimpliSafe one, or would I need to replace each of my current detectors with a SimpliSafe one? Or.... would I want to run both in parallel?

The water sensor creates a

The water sensor creates a closed circuit with water.... Wondering if I could wire it to my smoke detectors that are already linked and complete the circuit when they go off?

Rbo - That is brilliant! I

Rbo - That is brilliant! I bet it would work. I may have to try that myself. Great workaround idea!

@ skweeker Thanks for

@ skweeker

Thanks for posting! You would be using the SimpliSafe Smoke Detectors along side your currently installed smoke detectors.

Ryan K.
SimpliSafe Home Security

Glad I checked on this before

Glad I checked on this before buying. My take on "ready for manufacture" with no estimated date is "we have prototypes, but we don't have a supplier" ... and frankly, that is not encouraging. When I go to a hardware store, even though there are wirelessly interconnected smoke alarms out there for sale, it comes down to being able to sell one at a reasonable price that fits with the SimpliSafe brand. I don't see them having the volume required to catch the attention of existing smoke alarm makers, and who knows, maybe it's hard to make their own due to testing/validation/insurance liability/etc.

And sadly, not having this is a deal breaker for me. .. But:

Will or Ryan, I thought of a way to possibly work around this problem, that keeps with the wireless ease of your system, and also broadens the appeal of your product line to us DIYers. I'm an engineer. Curious to know how best to reach either of you offline.