No. Everything you need to set up the SimpliSafe Home Security System is included. If you do have access to a computer, you will have access to additional features and settings, but it is not required. Just plug your Keychain Remote (which has a built in USB device) into a USB port of your computer and the SimpliSafe Easy Setup Wizard will launch and guide you through setting up and using your home security system.

Click here to access information about Troubleshooting SimpliSafe if you're having any issues with your do-it-yourself security system.

The default setting to deactivate the burglar alarm is 30 seconds. You can easily customize your alarm settings to fit to your home and lifestyle.

No, the burglar alarm default is 4 minutes but you can set it for 30 seconds up to 8 minutes.

It’s easy to adhere your sensors (Entry Sensors and corresponding magnets, Motion Sensors, Keypads and Panic Buttons). Simply remove the white strip(s) from the back of each component to expose the adhesive tape. Then press onto wall or door. Tip: It’s a good idea to first choose where you will put each sensor before removing the adhesive tape. The SimpliSafe do-it-yourself security system was designed to be as simple to install as possible.

Repositioning and removing the SimpliSafe Wireless Security System's sensors is easy. Just push up on the front of the sensor in the direction of the blue arrow – the back will stay on the wall and the white adhesive tape tab will be visible. Pull DOWN (NOT OUT) slowly on the tab until the sensor is removed from the wall. (Note: to remove an Entry Sensor magnet, just rotate the magnet slowly until the adhesive releases from the wall.) When you are ready to re-adhere the sensor in a new location, use a fresh piece of adhesive tape (extras are included with your System and you can contact us if you need additional tapes). No, the adhesive shouldn’t damage your walls. SimpliSafe uses a special adhesive tape that will adhere strongly to your walls, but can be removed easily when you’re ready and should not damage your walls. Just pull down on the adhesive’s tab to stretch the adhesive and remove it from the wall.

To customize the sensors for your wireless security system, simply insert your Keychain Remote into any computer to start the SimpliSafe Easy Setup Wizard. From the Main Menu, select "Adjust Settings". Then click on the "Manage Components" tab.

From here, you can not only add and remove components, but you can also designate when a sensor will be active.  Entry Sensors can be enabled or disabled.  Motion Sensors can be enabled during both Home and Away mode, only during Away mode, or disabled.  Panic Buttons can be enabled, disabled or set to silent alarm.  Keypads and Keychain Remotes can be enabled, have the panic button disabled, or be fully disabled.

For example, if you have a friend with a large dog visiting your apartment for a few days, you may want to disable your Motion Sensor (set it to be "disabled") during her visit. When she leaves, you can change it back to the previous setting (the default is "Away mode"). If you have a large dog and will likely never be using the Motion Sensor at all, you can select "Remove" to remove it from your system. You can always add it on again later by going to Manage Components and then "Add Component".

Don't forget to insert your Keychain Remote into the Base Station after you are finished changing your settings so that your system is fully updated for the changes.

After making any changes to your burglar alarm using the SimpliSafe Easy Setup Wizard (you can access the Wizard by inserting your Keychain Remote into any computer), you must then insert your Keychain Remote into the Base Station into order to program your settings into it.

There are 2 ways to add or remove components from your do-it-yourself security system:

1) Using your Keypad menu system:

• Press MENU to enter the Keypad menu. Enter your master PIN when prompted
• Press HOME (right arrow) to scroll right to "3) Add component" or "4) Remove component"
• Press AWAY (enter) to start adding or removing components.
• Follow the instructions provided on the Keypad screen and by the Base Station voice prompts.
• When you are finished, press MENU to exit the menu system.
• To test your system, scroll right to "5) Test" and press AWAY (enter)

2) Using the Easy Setup Wizard on your Keychain Remote:

• Insert the Keychain Remote into a USB port on your computer
• Select "Adjust settings" from the main menu
• Click on "Manage components"
• To add a component, select "Add Component" then fill in the sensor type and sensor # in the new row
• To remove a component, click "remove" next to the component you would like to remove
• When you are finished, click "save changes" and then synchronize the Keychain Remote with the Base Station

There are several things you can do to avoid the most common causes of false alarms for your SimpliSafe wireless security system:

• Make sure that anyone who needs to have access to your home (such as your landlord or housekeeper) has a PIN. If you don’t want to give them your Master PIN, you can create a separate PIN for them using the Easy Setup Wizard.
• Do not place Motion Sensors near a heater or air conditioner, or facing an open window. You should also avoid placing a Motion Sensor on top of, or immediately adjacent to, other electronic devices such as a WiFi router. If you have large pets, contact customer support (1-888-95-SIMPLI) for assistance customizing your installation.
• Make sure that a rattling window or door does not trigger an Entry Sensor. Each magnet should be as close as possible to the grooves on the Entry Sensor.
• If you re-enter your home after turning your alarm on (for example, if you forgot something inside), turn the alarm off and back on or at least make sure that the entry delay is still counting down and you have plenty of time to leave without setting off your alarm.
• When exiting your home, make sure to use the "away" mode so that your system will give you an exit delay before it turns on. If you need to leave your home but put it in the "home" mode, you must open the door you are leaving through before putting the system in home mode. Otherwise, when you open the door to leave, it will set off your alarm.

If you’re still having trouble with false alarms, please contact SimpliSafe customer support.