Welcome to the SimpliSafe Help Center
Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.
Browse Topics:
Questions and Answers:
- How much does SimpliSafe cost?
- What is the Emergency Dispatch Service?
- Will I be charged long-distance or roaming charges when I test my SimpliSafe System or it reports an alarm?
- What is SimpliSafe’s product warranty?
- Is SimpliSafe available internationally? I live in Canada, can I buy SimpliSafe?
- How do I buy the Emergency Dispatch Service? Are there any contracts or minimum commitments?
- What if I cancel my monthly service? Will my money be refunded?
- When will my credit or debit card be charged for my monthly Emergency Dispatch Service?
- I ordered my SimpliSafe System online and haven’t received it. How do I track my order? How long should it take to arrive?
- How can I purchase SimpliSafe?