Welcome to the SimpliSafe Help Center
Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.
Questions and Answers:
- What happens if I forget my PIN and the alarm goes off?
- I’m getting lots of false alarms – what could be wrong?
- What is a duress PIN?
- My repairman is scheduled to visit my home while I’m at work. Will I have to turn off my SimpliSafe System?
- I forgot my PIN / safe word / account password. What do I do?
- What is the difference between my PIN, safe word and account password?