Warning: Internet Explorer is no longer supported by SimpliSafe and will produce unexpected behavior. Please use a more modern browser like Edge, Chrome, or Firefox for the full SimpliSafe experience.
Enable Accessibility
shop now
base station and keypad icon Security Systems
base station and keypad icon for build you system Build Your System
SimpliCam SimpliCam
Video Doorbell Video Doorbell
Smart Lock Smart Lock
Home security systems: smart, independent, empowering. Call now for a free consultation: 1-800-548-9508
learn more
×

Need help finding something?

Take this short quiz to find the right security system for you.

get recommendations
No thanks
return to the help center

When I used the SimpliSafe Easy Setup Wizard, my firewall gave me a warning. Is this a problem?

No problem. The SimpliSafe Easy Setup Wizard may cause certain firewalls to provide a warning – this is normal and you should allow the connection to proceed. If you blocked the SimpliSafe.exe file you'll just have to remove the Keychain Remote that came with your burglar alarm and reinsert it. This time do not block the access.