A cautionary tale
Even though my son tried to convince me Ring was a better deal than SimpliSafe, I went forward with the latter. I was pretty excited at first, and told two other families who made their own purchases (I didn't get the promised free months because those two families would have lost their discount by giving me credit—brilliant!).
The other day I downgraded my monitoring service from the $25 the $15 level (I didn't need some of the more sophisticated features of the $25 monitoring). Later that night, when I tried to use the iPhone app to set the system, I found SimpliSafe had crippled my ability to use the app!
Being able to use an app for the system seems basic and rudimentary for any system, regardless of the contract. I called my son the next morning and he told me he can do anything on his Ring app, and he doesn't even have a contract.
This kind of policy seems a little vindictive: pay the big bucks, or we'll disable your app. Is this really the brand image SimpliSafe wants to project? For this reason alone I cannot recommend SimpliSafe.