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Testimonials, Reviews and Suggestions

Love your SimpliSafe system? Let the world know and provide a review! Got some feedback for us or want a new feature? Start the discussion here.

TopicRepliesCreatedLast replysort icon
Absolutely pathetic customer service 3 2 days 11 hours ago
by hhwilliamsny
29 min 33 sec ago
by Captain11
Great Support 0 16 hours 7 min ago
by oneandonlyernie
n/a
Instant triggers for specific times 0 2 days 7 hours ago
by r.vagnino
n/a
What are you using for outdoor camera(s)? 6 6 days 23 hours ago
by tstrong2635
2 days 20 hours ago
by Captain11
SimpliSafe Customer Service is so bad 75 2 years 30 weeks ago
by pradeepxph
3 days 13 hours ago
by karenp1_1
Customer Support Unresponsive 11 2 years 24 weeks ago
by dandjbliesner
3 days 16 hours ago
by ralqallaf
Awful customer service and products 0 4 days 15 hours ago
by bubbleblower86
n/a
SEARCH? 4 19 weeks 1 day ago
by mvanwey
4 days 22 hours ago
by cbharston
Entry Sensor Chime settings 2 4 weeks 2 days ago
by ivno
5 days 2 hours ago
by larryjones2011
Wait times for customer service 1 2 weeks 6 days ago
by lonepeak77
5 days 12 hours ago
by Nordic99
New User Experience & Suggestions 7 5 weeks 3 days ago
by Skier
5 days 16 hours ago
by tobciana1
Silence Keypad Beeps 7 2 years 2 weeks ago
by adam.dowrie
6 days 1 hour ago
by Texanbybirth
How do I Update billing information 1 1 week 21 hours ago
by thomasz
1 week 15 hours ago
by Captain11
poor technical support 1 1 week 3 days ago
by leeshouse
1 week 23 hours ago
by Captain11
Customer service SUCKS! 16 3 weeks 6 days ago
by ac0118
1 week 23 hours ago
by edlawson
Customer Service / Video Doorbell is awful 0 1 week 1 day ago
by jashley25
n/a
Support Personel 0 1 week 1 day ago
by pahogg
n/a
Self-service deletions of video recordings 6 4 weeks 6 days ago
by blakeitso
1 week 2 days ago
by sevensiamesecats
Better Business Bureau website 0 1 week 2 days ago
by leeshouse
n/a
Returned System 3 2 weeks 3 days ago
by cheri22smith
1 week 2 days ago
by leeshouse
10 Camera Limit 2 6 weeks 2 days ago
by bruce@ss
1 week 2 days ago
by Bdmn84461
Well your customer support sucks more than comcast and that is bad. 2 1 week 3 days ago
by kmw035
1 week 3 days ago
by leeshouse
Exterior strobe light 3 50 weeks 2 days ago
by andrew.branco
1 week 3 days ago
by corkyking
Smoke Detector Constant False alarms! 161 6 years 8 weeks ago
by HarrySmooth
1 week 4 days ago
by davidgpearlman
camera motion detection 2 8 weeks 1 day ago
by retiredIT
2 weeks 14 hours ago
by cwassather
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