Welcome to the SimpliSafe Help Center
Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.
Questions and Answers:
- Do SimpliSafe Original sensors work with the new SimpliSafe system?
- Can I upgrade my SimpliSafe Original to the all new SimpliSafe System?
- What is the Setup and Naming mode on my Keypad?
- What does the icon of a gear on my Keypad's display mean?
- Does my SimpliCam that I bought for my SimpliSafe Original system work with the new SimpliSafe system?
- How many Sensors can I connect to the New SimpliSafe System?
- How do I connect the new SimpliSafe System to WiFi?
- What happens if I lose power and have no WiFi Connection? Will my SimpliSafe system still work?
- What if I am having trouble with my SimpliSafe system?
- How do I setup my SimpliSafe SimpliCam?