Shop outstanding customer support

Customer Support

We don't outsource your support. Our US based team of customer care technicians are committed to speedy service.

Home Security advisors and technicians

Industry leading customer support

At Simplisafe we deliver fanatical customer support. We are committed to your satisfaction and available to answer your questions on the phone or via email.

Our representatives are empowered to help you

You won't get passed on from phone tree to phone tree in order to get a replacement part; our technicians can diagnose any product issue and make decisions that will ensure a speedy resolution of any problem.

Customer review: Jeremy M., New York, NY