To customize the sensors for your wireless security system, simply insert your Keychain Remote into any computer to start the SimpliSafe Easy Setup Wizard. From the Main Menu, select "Adjust Settings". Then click on the "Manage Components" tab.

From here, you can not only add and remove components, but you can also designate when a sensor will be active.  Entry Sensors can be enabled or disabled.  Motion Sensors can be enabled during both Home and Away mode, only during Away mode, or disabled.  Panic Buttons can be enabled, disabled or set to silent alarm.  Keypads and Keychain Remotes can be enabled, have the panic button disabled, or be fully disabled.

For example, if you have a friend with a large dog visiting your apartment for a few days, you may want to disable your Motion Sensor (set it to be "disabled") during her visit. When she leaves, you can change it back to the previous setting (the default is "Away mode"). If you have a large dog and will likely never be using the Motion Sensor at all, you can select "Remove" to remove it from your system. You can always add it on again later by going to Manage Components and then "Add Component".

Don't forget to insert your Keychain Remote into the Base Station after you are finished changing your settings so that your system is fully updated for the changes.

Yes, the Motion Sensors from the SimpliSafe Wireless Security System will generally not detect small pets (less than 30-50 pounds). If they are larger, your pet may set off the Motion Sensor and cause a false alarm. Even if they are smaller than 30 pounds, you must make sure that they cannot get within 2 feet of the Motion Sensor. Place the sensor high up (usually 5 feet works well) and away from anything your pets might climb on. If your pets walk in front of the Motion Sensor coming down stairs or walking on a table or bookcase, they may set the alarm off. It’s a good idea to test the system with your pet and confirm that your pet is small enough to be around the Motion Sensor. If you have a large pet, please contact customer support for assistance. We can help you position the sensor so as not to detect your pet or disable your Motion Sensor so that your pet can move around freely. More about Customizing Sensors.

First, try inserting your Keychain Remote into your DIY security system's Base Station to download false alarm data and then into your computer to analyze that data. Follow the recommendations. Alternatively, if you know the cause of the false alarms, try the following:

1. Entry Sensor: Make sure the sensor and magnet are less than 2 inches apart when the door or window is closed. Make sure both pieces are firmly attached.

2. Motion Sensor: If you have pets, move the sensor higher up and further out of their reach. Also, make sure the sensor does not face a heater, air conditioner, or direct sunlight.

3. Panic Button: If a panic button is being pressed accidentally, first try to move it to a different location (perhaps adhere it to a wall rather than setting in on a table). If you do not feel you need it, consider disabling it through the Easy Setup Wizard software on your Keychain Remote (Adjust Settings > Manage Components > select “Disabled” from the "Settings" drop-down box for that component). WARNING: if you do this, the Panic Button will no longer be active for an emergency.

4. Forgotten PIN: Change your PIN to something easier to remember. Provide others with their own PIN that is easy for them to remember.