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Welcome to the SimpliSafe Help Center

Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.

Questions and Answers:

  • How do I order additional components for my System?

    The additional DIY Security System components that you can order are: Keychain Remote, Extra Keypad, Motion Sensor, Entry Sensor, Panic Button, Smoke Detector, Carbon Monoxide Detector, Glassbreak Sensor, Water Sensor, and Freeze Sensor. Cameras will be available in the future. You can have up to 41 total components programmed into your system (note: the Base Station and additional Sirens are not considered components).

    Click here to expand your system.
  • Is SimpliSafe right for me?

    The SimpliSafe Home Security System is designed to work in homes of all sizes. The most basic SimpliSafe custom system is perfect for most 1-2 bedroom apartments. If you have a larger home or a lot of doors and windows (particularly on the ground floor), you can easily order additional components (such as door/window Entry Sensors and Motion Sensors) to supplement your system and provide additional coverage.

    Roommates are no problem. You can order additional Keychain Remotes so that you each have your own. You can even each choose an individual PIN (up to 5 total) to use with the wireless Keypad.

    Best of all, SimpliSafe is easy to install and easy to remove in case you move to a new home. The entire system can be taken down quickly and it’s easy to change your monitoring service to reflect your new location.