It could also be a problem with your system's speaker. To test this, plug in the Base Station in the main room and see if you can hear the prompts. You can also increase the volume of the voice prompts or enable/disable the voice prompts by using the SimpliSafe website or app (Interactive Monitoring ($24.99/month) or you can use the SimpliSafe Setup Wizard on your Keychain remote.

You can use your do-it-yourself security system's Keypad menu at anytime to change your PIN, add a dialing prefix, add or remove components and test your system. To adjust your settings by using the Keypad menu, first press the button, located at the bottom left of the Keypad. On the Keypad screen, you will see three icons: , and . To use these icons, press the button below each. Use the and buttons to scroll forward and back through the different options listed at the top of the Keypad screen: 1) Change your PIN, 2) Set a dialing prefix, 3) Add components, 4) Remove components, 5) Test your system, and 6) Exit the menu. Press the button to make a selection. Press the button to cancel a selection or exit the menu.

At SimpliSafe, our mission is to help people take control of their safety with security solutions that fit their lifestyle. The SimpliSafe Burglar Alarm System is easy to install and easy to use. Install SimpliSafe by adhering wireless sensors around your apartment or house and plugging in the Base Station. It’s also easy to customize your system through a computer or the included wireless keypad. The wireless sensors will then detect intruders and alert you to potential danger. If you don’t turn off the alarm, it will sound an 85 decibel siren in the apartment, then wirelessly contact a professionally staffed Emergency Dispatch Service to alert you and send the police to your location.

SimpliSafe security system packages start around $200 and include the essentials of home security. You can also order additional components to further expand your system at any time.