Welcome to the SimpliSafe Help Center
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Questions and Answers:
- How long do I have once I come home before the SimpliSafe alarm siren goes off?
- Do I need to have a computer or a wireless Internet connection to use SimpliSafe?
- Troubleshooting SimpliSafe
- Can I customize my system so that certain sensors are enabled or disabled?
- I updated my settings using the SimpliSafe Easy Setup Wizard, but they don't seem to have changed on my system. What is wrong?
- Does the SimpliSafe alarm siren ring indefinitely?
- How do I adhere the sensors to my walls/doors?
- How do I reposition or move a sensor if I make a mistake or change apartments? Will the adhesive damage my walls?
- Will the motion sensor detect motion through walls or windows?
- How do I avoid false alarms?