Welcome to the SimpliSafe Help Center
Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.
Questions and Answers:
- Can I use SimpliSafe without activating the SimpliSafe Emergency Dispatch Service?
- Can I customize my system so that certain sensors are enabled or disabled?
- How do I order additional components for my System?
- Do I need to have a computer or a wireless Internet connection to use SimpliSafe?
- I live on the ground floor and have a lot of windows. Will SimpliSafe work for me?
- Is SimpliSafe right for me?
- How do I install my SimpliSafe Original System?
- Is SimpliSafe available in stores?
- Can an Intruder use a Magnet to disarm the Entry Sensor?
- Can I turn the system on when my pets are home?