Welcome to the SimpliSafe Help Center
Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.
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Questions and Answers:
- Is SimpliSafe right for me?
- I live on the ground floor and have a lot of windows. Will SimpliSafe work for me?
- Do I need a landline telephone or internet connection?
- Do I need to have a computer or a wireless Internet connection to use SimpliSafe?
- How do I order additional components for my System?
- Troubleshooting SimpliSafe
- What is the Emergency Dispatch Service?
- Am I responsible for false alarms? Are there any fines or consequences?
- How long do I have once I come home before the SimpliSafe alarm siren goes off?
- Does the SimpliSafe alarm siren ring indefinitely?