Welcome to the SimpliSafe Help Center
Search for answers to your questions. If you don't find what you're looking for, please contact us or visit our customer support forums where you'll find plenty of helpful suggestions from other customers.
Questions and Answers:
- How long do I have once I come home before the SimpliSafe alarm siren goes off?
- Do I need a landline telephone or internet connection?
- Do I need to have a computer or a wireless Internet connection to use SimpliSafe?
- How do I order additional components for my System?
- Troubleshooting SimpliSafe
- Can I customize my system so that certain sensors are enabled or disabled?
- I updated my settings using the SimpliSafe Easy Setup Wizard, but they don't seem to have changed on my system. What is wrong?
- I live on the ground floor and have a lot of windows. Will SimpliSafe work for me?
- Is SimpliSafe right for me?
- Does the SimpliSafe alarm siren ring indefinitely?