We’re here to help

Common Questions: What does “Camera Disconnected” mean? Do I need to replace my cellular module? What are the service plan options? Where can I download the user manual?

Get immediate answers to your questions & learn how to troubleshoot your system.

Get help from our customer support experts, Monday through Sunday. 9:00am - 9:00pm, ET.

Chat agents currently unavailable

1-800-204-0542 Every day, 8:00am – Midnight, ET.

Ask questions, share stories, and see how others protect their homes.

Get support from one of our experts in 3-5 business days Email Us