The Outdoor Camera Series 2 is designed to enable SimpliSafe^® Active Guard Outdoor Protection, which is a new monitoring service that helps prevent crime outside of your home before a break-in or property damage occurs.

In order to support this new service,  the Outdoor Camera Series 2 improves upon the previous generation camera in 3 critical areas.  First, the camera is outfitted with a larger speaker that can play audio at up to 90 dB. It has two microphones to focus on the person’s voice and reduce unwanted noise when engaging with someone through the camera. Finally, the new Outdoor Camera has a new image sensor that helps improve the quality of video, especially at night.

The previous generation outdoor camera, Wireless Outdoor Security Camera, does not support SimpliSafe^® Active Guard Outdoor Protection.

You have three resolution choices: 1080p, 720p and 480p. The default setting is 1080p. This can be adjusted in the Camera Settings. You may choose a lower resolution to use less bandwidth if you have a poor internet connection and/or low upload speeds.

Yes. The camera has 2 night vision options which can be selected in the Camera Settings menu:

• Standard — With infrared (default) night vision, you’ll be able to see up to 30 feet away at night and your video will appear in black and white.

• Spotlight — In spotlight mode, your camera spotlight will turn on in live view and when motion is detected at night. The spotlight illuminates up to 10 feet in front of the camera and allows for color video. If you subscribe to one of our outdoor monitoring plans, the spotlight feature will be disabled so that the monitoring agent can use this feature as a deterrent in the event of suspicious behavior outside your home.

The rechargeable battery is designed to last up to 3 months, depending on settings, installation location and usage.

The Outdoor Camera is designed to work with our SimpliSafe system and requires a Base Station, Wi-Fi, and the SimpliSafe App to function. With the tap of a button, the Outdoor Camera can be added to our latest SimpliSafe system (Gen 3).

No. SimpliSafe continues to support the original Outdoor Camera. However, if you choose a monitoring plan with new SimpliSafe^® Active Guard Outdoor Protection, you are required to use the Outdoor Camera Series 2. Contact SimpliSafe for more information.

Yes. Custom activity detection zones can be added within the Settings menu in the SimpliSafe App. Tap the zones that you don’t want to receive alerts from, such as high-traffic roads or sidewalks.

Recordings are available with select monitoring plans. They will begin automatically when an alarm is triggered. Recordings can also occur if there is movement in front of the camera, even if your system is in the off state, and will record for a minimum of 10 seconds. Motion detection settings can be adjusted within camera settings in the SimpliSafe^® App.

Our cameras are designed to protect you from intruders, not to intrude on your private life. Only users who are registered to the SimpliSafe account linked to the Outdoor Camera will have access to its livestream and saved videos.

However, you can explicitly opt in to SimpliSafe’s video verification dispatch service. This means that in the event of a triggered alarm event, our professional monitoring center is able to view specific alarm-based footage for up to one hour after the alarm event so they can help customers get priority attention from first responders.*

*Available with select Professional Monitoring plans

No. We only monitor location(s) and camera(s) that you choose when your system is armed — home or away — within your monitoring plan hours. You can change these settings for a location anytime in the settings menu of your SimpliSafe^® App. Active Guard Outdoor monitoring is supported by the Outdoor Camera Series 2 and Video Doorbell Pro, and up to 3 cameras, one of which must be a wired Outdoor Camera Series 2.

The safety, privacy, and security of our customers is an enormous responsibility and one that we take very seriously. Our cameras are designed to protect our customers from intruders, not to intrude on their private lives.

Unlike many competitive products, we run any AI algorithms on the devices themselves, as opposed to in the Cloud or by any third parties. This ensures that sensitive information remains with SimpliSafe and is part of our ongoing commitment to safeguarding the privacy of our customers.

Additionally, video or audio may only be accessed without permission when required by law, such as to comply with a valid subpoena or court order, and then only by limited personnel.