Submit your ideas to SimpliSafe
SimpliSafe has been an innovative disruptor of home security since our initial launch over a decade ago. We are devoted to developing the best possible products and customer experience and are always interested in receiving feedback. This feedback often comes in the form of requests for new features and other suggestions from our customers and fans.
SimpliSafe sincerely appreciates the warm feedback from our customers and fans. However, we have a strict policy that we can only accept any submissions on a purely voluntary and non-confidential basis. This means that you affirm that anything you share with SimpliSafe is public and neither confidential nor subject to any trade secret protections. As such, we cannot and will not agree to hold ideas or any related materials in confidence because: (a) it may be helpful to disclose the idea to others for evaluation, (b) SimpliSafe, our suppliers, vendors, or customers or other groups working with SimpliSafe may already know of or be considering the idea (or a concept very similar to the idea), or (c) the idea may be available in the public domain. Therefore, it is understood and agreed that no employee of SimpliSafe has the authority to accept any proposal under any obligations of confidentiality, non-disclosure, or non-use.
In addition, SimpliSafe does not provide compensation for any such unsolicited submissions. Thus, by making any submissions to SimpliSafe, you explicitly agree that SimpliSafe is able to use, practice, make, sell, have made, or otherwise exploit or commercialize, anything contained in the submissions, and any intellectual property embodied therein on a fully paid-up, royalty-free worldwide and irrevocable basis, without any further discussions, negotiations, or licenses required. Also, by submitting anything to Simplisafe, you believe and represent that any idea(s) included in your submission are your own and that you have the right to share such information and content with SimpliSafe.
This policy is to avoid any misunderstandings if SimpliSafe, or any parties with which we do business, decides to use any customer idea to improve our products or services. As such, SimpliSafe understands if you would rather not share your ideas with us based on the terms and conditions herein.
Due to the volume of unsolicited ideas we receive, please understand that we cannot respond to (or necessarily even review) each and every submission, although they are appreciated.
Notwithstanding the foregoing, if you wish to submit your idea for consideration, please click here to send an email to one of our team members. We look forward to hearing from you and appreciate your feedback and suggestions.