Video Doorbell Pro
Welcome guests or scare off intruders with two-way audio and crisp, HD video. Connects to almost any pre-existing doorbell wiring.
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Always know what’s happening at your front door
See what’s happening at your door 24/7
Instant notifications
Get activity alerts on your phone as soon as motion is detected at the door.
See who’s there
We’ll show you what’s happening at your door — night or day — in wide-angle HDR video.
“Can I help you?”
Talk to guests without ever getting up to answer the door. You don’t even have to be at home.
Smart motion detection
It uses two different sensors to distinguish people from distractions.
Always on the lookout
Product details
Installation
FAQs
Can the video doorbell stand alone or does it only function with a SimpliSafe® system?Can the video doorbell stand alone or does it only function with a SimpliSafe® system?
Yes. Video Doorbell Pro can be used on its own. It’s also designed to work best with our latest SimpliSafe® home security system for whole home protection from the outside in.
How do I know if my current doorbell setup is compatible with the SimpliSafe® Video Doorbell Pro?How do I know if my current doorbell setup is compatible with the SimpliSafe® Video Doorbell Pro?
Video Doorbell Pro is a wired doorbell and is compatible with analog/mechanical chimes. Digital chimes are not compatible at this time. To find out if your door chime is mechanical or digital, the simplest method is to listen to the sound your current doorbell makes when you ring it. If it makes the traditional "Ding Dong" sound, your current doorbell set up is most likely mechanical and therefore compatible. If you hear a different tone or melody and it’s longer than a "Ding Dong" then you most likely have a digital chime — and therefore not compatible with the SimpliSafe® Video Doorbell at this time.
Where should I place my Video Doorbell Pro?Where should I place my Video Doorbell Pro?
The recommended mounting height is 4ft from the ground. Place the doorbell camera on entry/exit points into your property such as your front door.
Does the doorbell have night vision?Does the doorbell have night vision?
Yes. The video doorbell has auto night vision which you can toggle On/Off/Auto in the Settings menu. In night vision, video appears in black and white.
How does the Video Doorbell Pro stand up against inclement or extreme weather?How does the Video Doorbell Pro stand up against inclement or extreme weather?
This doorbell camera is weather-resistant and winter and rainstorm ready.
When will my Video Doorbell record?When will my Video Doorbell record?
Recordings will begin automatically after an alarm is triggered and can also occur if there is movement in front of the doorbell camera including the system off state. Recordings are available with select monitoring plans.
Does the Video Doorbell have two-way talk?Does the Video Doorbell have two-way talk?
Yes. With two-way audio, you can say hello to your local mail carrier or alert unwanted guests that they’re not going unnoticed — even when you’re not at home.
Is Video Doorbell Pro compatible with SimpliSafe® Active Guard Outdoor Protection?Is Video Doorbell Pro compatible with SimpliSafe® Active Guard Outdoor Protection?
Yes. Video Doorbell Pro is compatible with Active Guard Outdoor Protection with some restrictions. Active Guard Outdoor Protection is available with select monitoring plans and supports up to 3 Outdoor Cameras (Series 2) or Video Doorbell Pros, one of which needs to be an Outdoor Camera Series 2 plugged in with the outdoor camera power cable.
How do I change my doorbell’s settings?How do I change my doorbell’s settings?
You can customize the Video Doorbell Pro to best fit your doorbell’s locations. Settings such as Motion Events, Sensitivity Levels, Setting up Activity Zones, Picture Quality and Mic & Audio can all be adjusted in the SimpliSafe app. The steps are simple. Go to the SimpliSafe app and click on the three horizontal lines at the top. Click "Settings" and then "Camera Settings." Next, select the camera whose settings you’d like to change.
What can I do if I’m getting too many motion alerts?What can I do if I’m getting too many motion alerts?
The amount of motion alerts that you receive can be adjusted through your SimpliSafe App under “Settings” then “Camera Settings.” Here are some recommendations if you’re receiving too many alerts:
- Set up Activity Zones — Remove high traffic areas such as streets and ensure there are not moving tree branches in front of the camera.
- Motion Type — set to People Only.
- Motion Detection Sensitivity — set to low. This will reduce the number of motion recordings.
Try it risk free
Test out the Video Doorbell Pro. If you aren’t 100% delighted, call us within 60 days for a full refund and let us pay for return shipping.
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Whole home security at an unbeatable price
Break-ins, fires, floods and more - SimpliSafe® has the technology and the know-how to keep your family protected. See all the options for your home and budget.