Yes. Video Doorbell Pro can be used on its own. It’s also designed to work best with our latest SimpliSafe® home security system for whole home protection from the outside in. 

Video Doorbell Pro is a wired doorbell and is compatible with analog/mechanical chimes. Digital chimes are not compatible at this time. To find out if your door chime is mechanical or digital, the simplest method is to listen to the sound your current doorbell makes when you ring it. If it makes the traditional "Ding Dong" sound, your current doorbell set up is most likely mechanical and therefore compatible. If you hear a different tone or melody and it’s longer than a "Ding Dong" then you most likely have a digital chime — and therefore not compatible with the SimpliSafe® Video Doorbell at this time.

The recommended mounting height is 4ft from the ground. Place the doorbell camera on entry/exit points into your property such as your front door.

Yes. The video doorbell has auto night vision which you can toggle On/Off/Auto in the Settings menu. In night vision, video appears in black and white.

This doorbell camera is weather-resistant and winter and rainstorm ready.

Recordings will begin automatically after an alarm is triggered and can also occur if there is movement in front of the doorbell camera including the system off state. Recordings are available with select monitoring plans.

Yes. With two-way audio, you can say hello to your local mail carrier or alert unwanted guests that they’re not going unnoticed — even when you’re not at home.

Yes. Video Doorbell Pro is compatible with Active Guard Outdoor Protection with some restrictions. Active Guard Outdoor Protection is available with select monitoring plans and supports up to 3 Outdoor Cameras (Series 2) or Video Doorbell Pros, one of which needs to be an Outdoor Camera Series 2 plugged in with the outdoor camera power cable. 

You can customize the Video Doorbell Pro to best fit your doorbell’s locations. Settings such as Motion Events, Sensitivity Levels, Setting up Activity Zones, Picture Quality and Mic & Audio can all be adjusted in the SimpliSafe app. The steps are simple. Go to the SimpliSafe app and click on the three horizontal lines at the top. Click "Settings" and then "Camera Settings." Next, select the camera whose settings you’d like to change.

The amount of motion alerts that you receive can be adjusted through your SimpliSafe App under “Settings” then “Camera Settings.” Here are some recommendations if you’re receiving too many alerts:

• Set up Activity Zones — Remove high traffic areas such as streets and ensure there are not moving tree branches in front of the camera.

• Motion Type — set to People Only.

• Motion Detection Sensitivity — set to low. This will reduce the number of motion recordings.