Changes to our Community Forum

For years, the SimpliSafe® Community has been a place for customers to ask questions, share ideas, troubleshoot issues, and help one another. We’re grateful to everyone who has contributed to this space, especially the members whose knowledge and generosity have made it so valuable. As the way we connect with and support our customers continues to evolve, we’ll be closing the SimpliSafe® Community and SimpliTracker on June 30, 2026, with the last full day of access on Monday, June 29. After that date, Community posts and product requests will no longer be publicly accessible, but your SimpliSafe® account will not be affected. We put together a FAQ to answer everything you might be wondering about, from what happens to your posts, to where you can find things like firmware updates that previously lived in the Community. Going forward, the Help Center will continue to be the best place for support resources, and we’ll keep engaging with customers on Reddit and our social media channels. You can also continue sharing product and feature ideas directly with our team through our Submit an Idea page. Thank you for being part of the Community and for helping make SimpliSafe® even better.