The Outdoor Camera Series 2 is designed to enable SimpliSafe^® Active Guard Outdoor Protection, which is a new monitoring service that helps prevent crime outside of your home before a break-in or property damage occurs.

In order to support this new service,  the Outdoor Camera Series 2 improves upon the previous generation camera in 3 critical areas.  First, the camera is outfitted with a larger speaker that can play audio at up to 90 dB. It has two microphones to focus on the person’s voice and reduce unwanted noise when engaging with someone through the camera. Finally, the new Outdoor Camera has a new image sensor that helps improve the quality of video, especially at night.

The previous generation outdoor camera, Wireless Outdoor Security Camera, does not support SimpliSafe^® Active Guard Outdoor Protection.

The camera offers video at 1080p. For those users who wish to lower their resolution, they can do so in Camera Settings. Active Guard Outdoor Protection users will have their camera resolution locked at 720p for streaming; however all videos will continue to record at 1080p.

Yes. The camera has 2 night vision options which can be selected in the Camera Settings menu:

• Standard — With infrared (default) night vision, you’ll be able to see up to 30 feet away at night and your video will appear in black and white.

• Spotlight — In spotlight mode, your camera spotlight will turn on in live view and when motion is detected at night. The spotlight illuminates up to 10 feet in front of the camera and allows for color video. If you subscribe to one of our outdoor monitoring plans, the spotlight feature will be disabled so that the monitoring agent can use this feature as a deterrent in the event of suspicious behavior outside your home.

The rechargeable battery is designed to last up to 3 months, depending on settings, installation location and usage.

The Outdoor Camera is designed to work with our SimpliSafe system and requires a Base Station, Wi-Fi, and the SimpliSafe App to function. With the tap of a button, the Outdoor Camera can be added to our latest SimpliSafe system (Gen 3).

No. SimpliSafe continues to support the original Outdoor Camera. However, if you choose a monitoring plan with new SimpliSafe^® Active Guard Outdoor Protection, you are required to use the Outdoor Camera Series 2. Contact SimpliSafe for more information.

Yes. Custom activity detection zones can be added within the Settings menu in the SimpliSafe App. Tap the zones that you don’t want to receive alerts from, such as high-traffic roads or sidewalks.

Recordings are available with select monitoring plans. They will begin automatically when an alarm is triggered. Recordings can also occur if there is movement in front of the camera, even if your system is in the off state, and will record for a minimum of 10 seconds. Motion detection settings can be adjusted within camera settings in the SimpliSafe^® App.

Our cameras are designed to protect you from intruders, not to intrude on your private life. Only users who are registered to the SimpliSafe account linked to the Outdoor Camera will have access to its livestream and saved videos.

However, you can explicitly opt in to SimpliSafe’s video verification dispatch service. This means that in the event of a triggered alarm event, our professional monitoring center is able to view specific alarm-based footage for up to one hour after the alarm event so they can help customers get priority attention from first responders.*

*Available with select Professional Monitoring plans

No. We only monitor location(s) and camera(s) that you choose when your system is armed — home or away — within your monitoring plan hours. You can change these settings for a location anytime in the settings menu of your SimpliSafe^® App. Active Guard Outdoor monitoring is supported by the Outdoor Camera Series 2 and Video Doorbell Pro, and up to 3 cameras, one of which must be a wired Outdoor Camera Series 2.

The safety, privacy, and security of our customers is an enormous responsibility and one that we take very seriously. Our cameras are designed to protect our customers from intruders, not to intrude on their private lives.

Unlike many competitive products, we run any AI algorithms on the devices themselves, as opposed to in the Cloud or by any third parties. This ensures that sensitive information remains with SimpliSafe and is part of our ongoing commitment to safeguarding the privacy of our customers.

Additionally, video or audio may only be accessed without permission when required by law, such as to comply with a valid subpoena or court order, and then only by limited personnel.

No. The solar panel is not compatible for customers who enable Active Guard Outdoor Protection on Pro or Pro Plus monitoring plans. The Outdoor Camera Series 2 must be powered using the outdoor power cable that came with the camera.

Monitoring agents are trained to observe any person on your property and potentially engage them if they notice suspicious behavior. When you subscribe to a monitoring plan with SimpliSafe Active Guard Outdoor Protection and your system is armed within plan hours, agents are able to interact with people outside of your home. Where permitted by law, you can use the SimpliSafe App to save familiar faces of friends and family for agents to ignore. If the person isn't recognized, an agent may engage to assess any possible threat. The agent can watch, assist or deter people by using the outdoor camera's two-way communication and/or siren. For everyday activity such as deliveries, the agent will monitor the delivery person across your enrolled cameras but will not engage unless they observe something suspicious.