Welcome to the SimpliSafe Help Center
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Questions and Answers:
- Which windows and doors should I put my SimpliSafe Entry Sensors on? How many do I need? How can I order extra Sensors?
- Should I put the Entry Sensors on the top or side of the door?
- I ordered my SimpliSafe System online and haven’t received it. How do I track my order? How long should it take to arrive?
- How do I install my SimpliSafe Original System?
- I’m not allowed to install software on my computer from work. Can I still use the SimpliSafe Setup Wizard?
- When I used the SimpliSafe Easy Setup Wizard, my firewall gave me a warning. Is this a problem?
- How do I activate the batteries for each component? How long will the batteries last?
- I’ve setup my SimpliSafe components at home but I’m still a little confused about how to personalize my alarm settings.
- Does the Base Station need to be placed in any specific location?
- What is the SimpliSafe Setup Wizard?