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I just lost my Keychain Remote and I’m worried that someone can get into my apartment and disarm the alarm. What do I do?

No problem. You can remove your Keychain Remote from the system so that it can’t be used to turn off your alarm. Then you can order a replacement Keychain Remote.

To remove the Keychain Remote from your do-it-yourself security system, press MENU on your Keypad. If prompted, enter your master PIN to access the menu system. Press 4 twice, then use the HOME (right arrow) key to scroll through your components until you see the Keychain Remote you want to remove. Then press AWAY (enter icon) twice. You will see and hear a confirmation that the component was removed.

To order a new Keychain Remote, just visit get SimpliSafe and choose "Catalog" or call SimpliSafe at 800-548-9508. Until your new Keychain Remote arrives, you can continue to operate your system by using the Keypad and your PIN.